HOW WE WORK

For over a decade we have strived to provide the best legal and customer service available. We will strive to provide you with top results promptly, on your timetable. We have developed efficient possess using technology and highly trained staff to enable us to better provide top legal and customer services quickly and when you need it.

Communications: Although we always encourage face-to-face meetings in our office, we can work exclusively remotely by email and telephone consultations. If you need to speak to Mr. Bass and he is not available when you call, he will promptly return your call or respond by email where appropriate. Please let us know if you do not regularly check your email.

Phone meetings: You are always welcome and encouraged to schedule a phone meeting as this tends to be the best way of ensuring prompt and efficient communication as both parties will be sure to be available and this will avoid a cycle of "back-and-forth" phone messages.

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Initial Consultations: We acknowledge that not every lawyer is right for every client. We believe that initial consultations are a way for you to get to know us and for us to get to know you to see if we are a mutual good fit for our representation. We also will thoroughly discuss your legal issues and begin to analyze the same. Therefore, we do not typically charge our standard hourly rates for initial consultations. Although there are limited circumstances in which will agree to a free initial consultation; for most types of matters we will only asses a very small fee, often $50 for the first meeting, which can be in person or by telephone. The initial consultations generally last one or two hours and we will thoroughly discuss with you all of your options, potential fees, and answer all of your questions.

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Fees:  We always strive to keep our fees reasonable.  We know that every client is unique and not every fee structure works for every client. We therefore offer several different fee structures to meet the needs of our clients for different types of matters. Depending on the type of matter, we often can offer varying arrangements including flat fee, hourly fee and contingency fee arrangements. We accept payments by personal check, credit card and online check. For your convenience, retainers and account balances may be paid via check, credit cards, or check.

Intake and Conflict Check:  In order to become a client of the firm, we will need to perform a conflict of interest check to ensure that none of our 40 attorneys represent interests adverse to you.  In order to do this, we will ask you to fill out a simple form and retainer agreement.

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